IT Department
Build and automate. Ship the systems that let a small team run big.
- Web Design & Web Apps
- Automation & Workflow Optimization
- Review Syndication & UGC Management
▸▸ FAST-FORWARD YOUR OPS
Karakoa is a PH-based crew for recurring IT, VA, and EA work. One lead coordinates the work so your team has fewer handoffs to manage.
01 / THE FLEET
Parallel tracks, coordinated by one account lead. Start with one, scale to all three.
Build and automate. Ship the systems that let a small team run big.
Clear the backlog. The daily ops work that keeps cash moving.
Own the relationships. High-touch work that represents your brand.
02 / HOW IT WORKS
A 20-minute call. We list every task eating your week and tag it IT, VA, or EA.
We assign a dedicated team and one account lead, your single point of contact.
We agree on the first tasks, access, owners, and reporting rhythm before work starts.
Add departments when the workload calls for it. Same lead, same weekly rhythm.
03 / TALK WITH AN EXPERT
Describe what's eating your week, then pick a time. We come to the call with a plan, not a pitch.
A few lines on the workload or task list you want off your plate.
Grab a slot on our calendar once we have the details.
We follow up within one business day with next steps.
05 / FAQ
The Philippines, on PHT (UTC+8). Sydney is two hours ahead. For US clients, we agree on the handoff window and coverage needs during scoping.
Yes. You can start with one lane, then add departments once the workload justifies it.
We confirm timing after we see the task list, access needs, and approval steps.
Yours. We slot into your existing stack: Shopify, QuickBooks, HubSpot, Zapier, whatever you run.
We work inside accounts you own and control, with least-privilege access and 2FA on everything. NDAs are standard at kickoff, and access is revoked the day an engagement ends.
One flat monthly invoice, billed in USD. AUD invoicing is available for Australian clients. Pay by card or bank transfer. No deposits, no setup fees.
You get our holiday calendar at kickoff, and we plan coverage around holidays in advance. We set deadlines with them already accounted for.
Month-to-month, no lock-in. If the setup does not fit, you can stop at the next billing cycle.
Bring the task list. We map the work, pick the right department, and confirm the next step.